Gaming should be a source of fun, not stress. il89 believes responsible play is every player's right, and we are committed to helping you play safely and mindfully.
At il89 Responsible Gaming It means enjoying gaming in a way where you stay in control of your play — not the other way around. Online gaming and betting are legitimate forms of entertainment, but like any pastime, they require awareness and moderation.
Many people in Bangladesh are trying online gaming for the first time. il89 wants that experience to be safe from the very start. Our Responsible Gaming Our policies don't just exist on paper — they actively work to protect you.
Research shows that players who stick to set budgets and time limits enjoy gaming far more. Those who play without limits are more likely to experience financial stress and mental discomfort. il89 wants you in that first group.
On our platform Deposit limit, Session Timer, Self-Exclusion and Cooling-off period along with multiple other protection tools. Using them is not a sign of weakness — it's smart gaming.
Gaming should never be seen as a source of income. Play at il89 for enjoyment, not to solve life's problems.
The tools and measures il89 provides to promote responsible play.
The table below outlines the various limit-setting options available at il89 and when each one takes effect.
| Limit Type | Alternative | Active hours |
|---|---|---|
| Deposit limit | Daily / Weekly / Monthly | Instant |
| Loss limit | Daily / Weekly | Instant |
| Session Limit | 15 minutes – 12 hours | Instant |
| Cooling-off | 24 hours – 7 days | Instant |
| Self-Exclusion | 30 days – Permanent | Instant |
| Limit Increase | Increasing Any Limit | After 72 hours |
Limit decreases take effect immediately. Increases require a 72-hour waiting period, helping you avoid impulsive decisions.
Log in to your account on the il89 app or website and tap the profile icon in the top menu.
Find the "Responsible Gaming" option in your profile menu and tap to open it.
Choose the type of limit you need — deposit, loss, session, or self-exclusion — then set the amount or time period.
Confirm your chosen limits. Instant limits take effect immediately and you will receive a confirmation.
If you can't find a setting or need further assistance, reach out to our 24/7 live chat support.
Gaming addiction develops gradually. If you notice the following signs in yourself or someone close to you, it's time to pay attention.
Spending money on gaming instead of paying bills, borrowing to play, or repeatedly chasing losses.
Feeling restless or irritable when not gaming, thinking about gaming excessively, or being unable to stop.
Hiding gaming from family and friends, lying about how much you play, or avoiding social events.
Losing focus at work or school, neglecting responsibilities, or a noticeable drop in performance due to gaming.
Sleep disruption, irregular eating habits, or spending long hours in front of a screen due to gaming.
Needing to play more and more to get the same enjoyment, or trying to quit multiple times without success.
If you recognize three or more of these signs in yourself, please contact our support team or use the self-exclusion feature. Asking for help takes courage.
Ask yourself the questions below. Honest answers will help you take the right steps.
If you answered with the middle or last option on two or more questions, we recommend speaking with our support team. We're always here to help.
Answers to the most frequently asked questions about responsible gaming.
Enjoy all the benefits of responsible gaming at il89. Register today and start playing safely — where the fun is real and the risks stay in check.